Vol. 15 No. 1 (2023)
Investigación

Reasons to attend the Faculty of Dentistry of the University of Costa Rica as a patient: cross-sectional study.

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  • Natalia Gutierrez Marin,
  • Andrea López Soto
Natalia Gutierrez Marin
Universidad de Costa Rica
Andrea López Soto
Facultad de Odontología, Universidad Latinoamericana de Ciencia y Tecnología, San José. Costa Rica.

Published 2023-12-23

Keywords

  • Atención odontológica,
  • clínicas odontológicas,
  • redes sociales,
  • pacientes

How to Cite

Gutierrez Marin, N., & López Soto, A. (2023). Reasons to attend the Faculty of Dentistry of the University of Costa Rica as a patient: cross-sectional study. IDental, 15(1), 39–51. Retrieved from https://revistas.ulacit.ac.cr/index.php/iDental/article/view/103

Copyright (c) 2023 iDental

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Abstract

Introduction and objective: The reasons for selecting dental services can be influenced by various aspects: cultural, socio-economic and socio-demographic. The objective of this study was to determine the reasons for choosing and recommending patients who attend the services provided by the Faculty of Dentistry of the University of Costa Rica, as well as their possible association with some sociodemographic variables.

Methods: A survey was conducted to all patients of the undergraduate and graduate clinics of the Faculty of Dentistry. The sociodemographic variables were (sex, age, educational level, region of origin, clinic where the patient is treated and frequency of visits to the dentist) and related to the selection of the service (reason for choice, dissemination channel to learn about the service, recommendation of the service). Descriptive statistics of the variables and the Chi-square test were performed for bivariate analysis.

Results: 826 patients responded to the survey, 66.7% female and 52.1% between 20 and 39 years old. 99% of participants recommend the service. Recommendation was the main reason for selection (35.2%) and how they learned about the services (66.0%). When comparing the reason for choice with the sociodemographic variables, differences were found only with age (p=0.016). Regarding the dissemination channels, there were differences associated with age (p=0.001), the type of student offering the service (p=0.014) and sex (p=0.017).

Conclusion: Recommendations from family and friends can influence the decision to choose a service, as well as being an efficient channel for disseminating it.

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